City Tech HMGT Ellen Kim​ – Professor on Hospitality and Tourism Marketing

Ellen H. Kim is specialized in internet marketing, Hospitality and Tourism Marketing and Management, Advertising and Destination Branding. In the field of tourism management, she has a doctorate. At the Urbana Campaign, the University of Illinois is located. She had completed her education in Tourism Management. At Purdue University, she had completed a hospitality management master’s degree. At City Tech, she had worked before becoming a faculty. 

In the article of Webtechhelp, you can get information on City Tech HMGT Ellen Kim. 

Academic Connection of City Tech HMGT Ellen Kim 

Ellen Kim was involved in the position of Visiting Research Professor and Assistant Professor. There is a strong association with academic institutions. Ellen is linked with the following institutions and they are as follows:

• Western Illinois University

At Macomb, Illinois, this is actually a public university. In 1899, Western Illinois University was established. Initially, it was known as Western Illinois State Normal School. With the development of the normal school, it became  Western Illinois State Teachers College. The President of this University was Kristi Mindrup. The total number of students up to fall 2024 was 6332. The campus had 64 buildings and the area is 1050 acres. 

• State University of New York at Plattsburgh

Welcome to New York-based public university named State University of New York at Plattsburgh. In 1889, the university began and in 1890, it was started at the official level. Middle States Commission on Higher Education gave the accreditation. The name of the chancellor is John B. King Jr. The name of the President is Alexander Anyedi. The academic staff working full time is 291. There are 194 part-time staff. The administrative staff is 270. The campus has 300 acres. The name of the mascot for the university is Burghy.  You can get an idea of City Tech HMGT Ellen Kim. 

•  Temple University

Temple University represents a research university based in Pennsylvania in the Philadelphia region. In 1884, it was established. Russell Conwell was a minister of the Baptist order who had established the university.  At the Grace Baptist Church in Philadelphia, there was a congregation too.  The total number of students around the world is 378,012. In the USA, the total number of alumni is 352,175. There are 17 colleges and schools under the university. The founder of this university is Russel Conwell. 

Association of Ellen Kim with the Hospitality Industry

She has been associated with the industries of hospitality and they are as follows: 

• Marketing and Sales Specialist 

1. Create and develop a successful sales and marketing strategy
2. Point out and choose the right client and develop a healthy connection. 
3. It changes the leads to the sales. 
4. Analyzes the trends in the market. 
5. It explores the nature of the competitor to modify the strategy. 
6. Knowledge of CRM software plus instruments of digital marketing. 

• Customer Service Agent 

1. The customer service agent must help the customer with their question. 
2. They can handle the problem confidently. 
3. They are going to have a major role in the group of customer service. 
4. They are the representative between the customer and the company. 

• Tour Guide

1. A tour guide must have the following qualities and skills:
2. Excellent skill of communication
3. Good energy. 
4. Capacity to change oneself. 
5. Excellent memory. 
6. Positive attitude. 
7. Ability to handle gadgets
8. Creativity
9. Help the travellers become easy. 
10. Provide all kinds of support. 
11. Share the itineraries of plan trips.
12. Creative arrangements of travel for the customers. 

Name of Journals of Ellen Kim for Publishing Research Papers 

There are articles related to research where City Tech HMGT Ellen Kim is the co-author. The name of the publication consists of the following: 

• Journal of Travel and Tourism Marketing 
• Journal of Travel Research 
• Journal of Technology and Tourism
• International Journal of Business, Humanities and Technology

Area of Interest of Ellen Kim 

She is interested in researching the following topics: 

• Hospitality and tourism marketing management 

This academic field includes boosting business in the fields of tourism and hospitality. The branch of education draws the clients and enhances their consciousness about the brand. An individual can have a presence online. The field of education explores search engine optimization and content marketing. The strategy includes the application of PPC ads. The important topics include control of marketing and strategy in pricing. It deals with the opportunities and challenges in marketing and tackling the hopes and requirements of the consumer. 

• Information Communication Technology 

It involves different types of tools and technology. There is important information for sharing, keeping, forming and transferring data. The example of information communication technology are operating systems and software applications. It also includes multimedia and video equipment items. The four forms of information communication technology are internet, radio, television and telephone. You will be able to understand City Tech HMGT Ellen Kim in a better way. 

• Destination Branding and Advertising 

The destination branding represents the strategic system in finding the location and giving priority to the USP of the destination. It is accomplished through proper growth in the destination brand. The basic aspect of the destination brand includes feeling, identity and popularity. 

She has conducted several studies associated with the following: 

• Convention and Visitors Bureaus
• Destination Marketing Organizations

Services of Ellen Kim in The Hospitality Area

She offers the following services in the hospitality industry:

• Offline marketing consulting 
• Online marketing consulting 

Membership of The Professional Organization 

Hospitality Sales and Marketing Association International, briefly known as HSMAI.

Courses of Ellen Kim 

Ellen Kim offers the following courses and they are:

• Lodging Operations Management (HMGT 1105)
• Hospitality Marketing (HMGT 2405)
• Research Seminar (HMGT 3502 )
• Services Marketing Management (HMGT 4702)

Academic Advising Services of Ellen Kim 

Ellen Kim offers academic advising services. To get the appointment, we need to send email to the professors. The target is to demand the presence of the email address of City Tech. The sender of City Tech HMGT Ellen Kim should add the following: 

• Empelid Number 
• Full Name
• Goal for the session of academic advising 
• Phone Number

Communication through Email 

An individual can email the queries in general. They are sent to the department straightaway in the email HMGTadvisement. 

The email ID of Ellen Kim is Ellen.Kim46@citytech.cuny.edu. 

Timing of Classes of Ellen Kim 

• The students are G-K. 
• The area of specialization is Hotel and Resort Management. 
• On Monday, the class takes place from 11 am to 12:30 pm. 
• On Tuesday, the class takes place from 5 pm to 6 pm. 
• On Wednesday, the class takes place from 11:30 am to 12:30 pm. 
• The location is N200. 

Conclusion 

Using the faculty advisor, you can organize the online meeting. They include checking the present degree audit. There are previous worksheets of advisory. It is important to finish My Academic Career Planner. They are finished within 2 semesters. It is essential to understand the queries on completing the course. There are queries related to the development of a career. Therefore, you can get an idea of City Tech HMGT Ellen Kim.

Frequently Asked Questions